When will I be refunded?

Once your return has been received back, it will be checked within 7 working days.

Once checked, we will send you an email confirming that your refund has been processed. Please allow 5-10 days business days for your refund to clear.

For a faster option, you can select ‘Refund as SilkFred store credit’ to receive a credit voucher on your account that you can shop with straight away (see credit terms).